First Active is to launch a dedicated intermediary business centre (IBC) for advisers via a direct link from its website’s home page, writes Rachel Williams.
The exclusive service aims to offer advisers more control over their clients’ applications while at the same time speeding up the mortgage application process.
Natasha Plackett, public relations manager at First Active, said: “This new step reinforces our online support for the intermediary market. The site is designed to provide intermediaries with an unrivalled service from a lender.”
Features of the IBC include an online application service and online credit scoring which will enable advisers to apply for a mortgage on their clients’ behalf and get an agreement in principle before the client leaves their office – avoiding time wastage for all parties involved.
“Within 20 minutes advisers will be able to tell clients whether or not they will be offered a mortgage,” said Plackett.
She added: “Advisers will also be able to track applications online and present a demonstration of online mortgage statements to their clients.”
The IBC will also offer a range of sales aids for intermediaries selling flexible and current account mortgages. This will include a current account mortgage calculator. “This will enable borrowers to illustrate the benefits of overpayments and the effects of payment holidays and so on,” said Plackett.
The IBC will also be tailored to its exclusive business partners with whom the lender may have struck exclusive deals.
In addition all intermediaries will be able to access commission statements online as well as receive travel and weather updates.