Egg has joined forces with the financial services sector solutions provider Marlborough Sterling to launch a new third-party mortgage administration company, Marlborough Sterling Mortgage Services (MSMS).
Targeting both lenders and intermediaries, the company aims to offer outsourcing services to help businesses cut down on administration costs, launch new products and improve customer service.
Andy Deller, mortgage service director at Egg, said: “We have come up with a solution that will work for intermediaries as well as lenders. The primary benefits will be enhanced customer service and the use of an online facility to monitor case tracking.”
MSMS will initially provide servicing for Egg and Prudential’s mortgage portfolio.