Complete lists the benefits for advisers as having the whole mortgage administration process, up to and including the production of offer letters, in one place.
The firm said Kent Reliance and Complete FS have built a strong relationship over a number of years and having an onsite underwriter is a logical step in closer cooperation.
Tony Salentino, Complete FS director (pictured), said: “We are particularly delighted to be chosen to have an underwriter of Steve’s calibre onsite. Having him onsite on Mondays, Wednesdays and Fridays means that we will be able to offer greater continuity of decisions and faster service.”
Adrian Moloney, director of sales, Kent Reliance for Intermediaries, said: “Kent Reliance is committed to exceeding the expectations of our intermediary partners and this initiative is testimony to that. We are experts at servicing hard to place cases and Steve’s weekly tenure at Complete FS makes common sense in the fast paced mortgage market.”
He said advisers would get direct decisions in principle, underwriting under one roof and quicker turnaround times on DIPs and directly issued offers as Wood is a mandated underwriter.
Moloney added: “Kent Reliance is taking the relationship to the next level, which can only be of benefit to all parties, but particularly the customer, because of faster and more direct service.”
