The advertising regulator also had to get tough on an estate agent and there was potential relief for borrowers affected by Japanese knotweed as research revealed it may not be as severe as feared.
There was also a sensible move by the government to not penalise people who take out protection insurance and the industry reflects on what can be learned from Gareth Southgate’s success.
Santander’s proc fee cut raises questions about lender’s adviser strategy, brokers say
Lenders urged to overhaul Japanese knotweed policies as research discovers limited structural impact
FSCS offers compensation to consumers hit by failed mortgage brokers
DWP will exclude mortgage protection income from benefit calculations
The Gareth Southgate effect: The secret to management success