You are here: Home - Posts tagged 'customer service'

Tag Result: customer service

Help to Buy phone line hell risks homeowner sales falling through

Homeowners who bought their property under the government’s flagship Help to Buy Equity ...

  • Jul 19, 2023
  • 0

Development finance is an art but scientific approach can help broker and customer – HTB

Art or science? This question seems to me to permeate through almost everything in life. C...

  • Jun 13, 2023
  • 0

Nearly a third of key workers and self-employed have been rejected for a mortgage

Around 30 per cent of key workers had been turned down for a mortgage and 28 per cent of s...

  • Jun 01, 2023
  • 0

HSBC to host second emerging talent event to celebrate rising star brokers

HSBC will host fifty talented young mortgage brokers at its Canary Wharf headquarters this...

  • Apr 24, 2023
  • 0

Time to listen and learn from consumer feedback – Dewey

The introduction of the Financial Conduct Authority’s new Consumer Duty Act is only mont...

  • Feb 27, 2023
  • 0

The Bridging Group joins the ASTL

Short-term lender The Bridging Group has joined the Association of Short Term Lenders (AST...

  • Apr 26, 2022
  • 0

Best of both: tips for delivering a hybrid service – Stinton

As offices across the country begin to reopen and face-to-face meetings resume, it’s fai...

  • Oct 25, 2021
  • 0

Flexible lending criteria biggest priority for borrowers post-pandemic

Nearly eight in ten brokers said that flexible lending criteria was a more important prior...

  • Aug 05, 2021
  • 0

Rising Star: Lauren Whelan, Leeds Building Society

This week, Mortgage Solutions is speaking with Lauren Whelan, customer services administra...

  • Jul 26, 2021
  • 0

How and why Mortgage Bureau outsourced its telephone answering – Hyde

Time-poor mortgage intermediaries are more stretched than ever before.

  • Nov 09, 2020
  • 0

You may also be interested in