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Mortgage lenders should be ‘sympathetic’ and proactive in handling Covid-19 issues – FOS

The Financial Ombudsman Service (FOS) has set out how it believes mortgage lenders should ...

  • Apr 14, 2020
  • 0

Quarter of mortgage FOS complaints upheld in favour of the customer

Almost a quarter of mortgage complaints to the Financial Ombudsman Service (FOS) were uphe...

  • Feb 12, 2020
  • 0

Broker firm sees 95% of FOS complaints upheld as mortgage cases soar

Broker firm The Mortgage Matters Partnership saw 95% of complaints against it upheld in th...

  • Sep 12, 2018
  • 0

Mortgage industry complaints drop as Bank of Scotland tops table

New mortgage complaints dropped by a fifth in the second half of 2017 to 4,498 from 5,647 ...

  • Mar 27, 2018
  • 0

FOS: London and Country told to pay compensation after broker miscalculates deal by £120k

Broker network London and Country has been ordered to pay a client compensation by the Fin...

  • Feb 06, 2018
  • 2

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