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Financial Ombudsman Service predicts nearly 200,000 consumer complaints in 2024/5

The Financial Ombudsman Service (FOS) is predicting more than 181,000 consumer complaints ...

  • Jan 24, 2024
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Rising interest rates leading to more later life complaints around delays, senior FOS exec says

Rising interest rates are pushing up equity release complaints over delays as this can lea...

  • Nov 23, 2023
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Over 5,000 new mortgage and home finance complaints received in H1 2023 – FOS

The Financial Ombudsman Service (FOS) received 5,002 complaints about new mortgage and hom...

  • Oct 11, 2023
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FOS estimates 184,000 complaints in the next two years

The Financial Ombudsman Service (FOS) said that it anticipates receiving around 184,000 co...

  • Mar 31, 2023
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FOS forecasts 183,000 complaints in next two years

The Financial Ombudsman Service (FOS) has said it expects to receive around 183,000 compla...

  • Dec 19, 2022
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It’s time to think about Consumer Duty – Brightstar

New Consumer Duty regulations are coming. The Financial Conduct Authority has confirmed th...

  • Oct 20, 2022
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Top 10 most read mortgage broker stories this week – 07/10/2022

Rising buy-to-let rates and fees as well as calls from brokers for borrowers to not pull a...

  • Oct 07, 2022
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Santander drops judicial review into FOS about historic SVR changes

Santander has dropped its High Court judicial review against the Financial Ombudsman Servi...

  • Oct 05, 2022
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Financial Ombudsman appoints Abby Thomas as chief executive and ombudsman

The Financial Ombudsman Service (FOS) has hired Abby Thomas (pictured) as its chief execut...

  • Jun 08, 2022
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Nine-month timeline for consumer duty implementation ‘insufficient’– PIMFA

Firms need more time to implement the Financial Conduct Authority’s (FCA) new consumer d...

  • Feb 15, 2022
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