The insider
Each Friday, Mortgage Solutions takes a look back at most popular articles on the website over the past seven days
Elena Butcher is a 65 year old stationery shop owner in rural Cumbria.
Other The insider articles
We've got a new training plan for all the agents who speak to customers who are behind on their mortgage.
Our in-house solicitors, the Khan Group, are run by three slightly scary brothers.
Mortgage Solutions' exclusive columnist, The Insider, explains why the UK is a nation divided by its provision of help for struggling mortgage borrowers.
Mortgage Solutions' exclusive columnist, The Insider, finds that when problems occur, someone, somewhere must be blamed.
Brits' supposed love of their pets doesn't always come through when the chips are down, finds Mortgage Solutions' exclusive columnist, The Insider.
In case you missed anything, here is a rundown of the biggest stories from this week.
January brings a surfeit of broke borrowers to the door of Mortgage Solutions' exclusive columnist, The Insider, as lenders end their Christmas amnesty and courts get busy.
Mortgage Solutions exclusive columnist, The Insider, describes what it's like to deal with a customer begging you not to evict them...for the sixth time.
Mortgage Solutions' exclusive columnist, The Insider, explains why being an agent for a mortgage lender can prove a dangerous occupation.
Mortgage Solutions' exclusive columnist, The Insider, is relieved to find his boss is back from secondment, with just a few requests....
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Reasons to be Cheerful
It's not all doom and gloom out there in the mortgage industry, so click here for a dose of cheer.
Advisers at risk from ‘no-money-down' buy to let deals - expert
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More networks contemplate Abbey fast-track exit
Only 400 homes reserved through NewBuy scheme
FSA approves first regulated residential property fund