Dan sits opposite me. He speaks very quickly in a very high pitched voice. When Dan is on the phone to a customer who is facing repossession, his voice tends to get a little higher.
In time honoured tradition, the new regime dictating that we are now requesting evictions on most accounts with arrears sitting on them has meant that the workloads have increased to Soviet Gulag levels.
Following an extended sabbatical from work (hence the gap between my blogs), I have returned refreshed, renewed and tottering like a baby penguin back into the chilly world of repossessions.
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You may remember Mrs Malone from her first appearance on these pages in 2010.
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Our beloved boss is leaving. His glaring lack of empathy, social skills and personal hygiene had not hindered his progress throughout his 20 year career at my company.
The arrival of January has also meant the reopening of the courts for the new year.
I first encountered Mrs Malone in November 2010.
Miss Sadiqi had a house in Peterborough. She had lived there with her ex-husband, a Jordanian national.
It's our annual Think Big survey this week.
MPs may surprise you. They quite regularly get involved in their constituent's affairs.
I enjoyed watching yesterday's successful Dressage Olympic Gold Medal.
The glorious recent weather has been a boon to our dear cigarette smokers.
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