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The insider
Terminal cases: Helping borrowers with more than just arrears
Mortgage Solutions' exclusive columnist, The Insider, discusses how arrears collection is not just about money, but helping people at their greatest moment of need.
Is the specialist lending revival falling at the first hurdle?
Mortgage Solutions' exclusive columnist, The Insider, explains why a return to innovative new lending could falter before it begins.
What a load of rubbish
Mortgage Solutions' exclusive columnist, The Insider, reveals why recycling is not always what it seems.
Other The insider articles
When refusing mortgage fraudsters' cash lands you in jail
Mortgage Solutions' exclusive columnist, The Insider, explains why not accepting blood diamonds from a potential mortgage fraudster can get you in trouble.
A simple case of murder, death and comas
Mortgage Solutions' exclusive columnist, The Insider, lays bare the reality of working in the repossessions department of a UK specialist lender.
The lord high ruler reigns supreme
My boss is not just the overlord of my particular fiefdom. Like the High King Aragorn (Lord of the Rings for the uninitiated), he has several mini kingdoms, which pay fealty to him.
The man who won't be moved
One type of customer who you feel sorry for is 'Mr can't pay but wants to avoid everything'.
Food inglorious food
Our regular incognito columnist The Insider finds from the X Factor to those Fat Cats in The City, everything revolves around food - especially pork flavoured food.
Scumbag protection
They seek him here, they seek him there.. Our regular incognito columnist The Insider walks us through how it works for lenders when landlords stop paying the mortgage
The Training Game
Our mortgage informant, The Insider, who works in the repossessions department of a specialist lender, is a firm believer in education and training, largely because he gets to smoke more and ‘role-play' like a crazed TV contestant
The idiot's guide to repossession
If you are in difficulty with your mortgage the first thing to do is don't stop paying what you can. Intent to pay goes a long way in the beginning.
Question time
My boss has been hanging around the coffee machine all day.
Mr Eeyore
A different type of customer that only pops up once in a while is Mr I Can’t Deal With Any Of This, It’s Pointless and I May As Well Give Up, But Hang On A Minute Actually Things Aren’t That Bad.
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Reasons to be Cheerful
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