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The insider
Police standoffs on eviction day? It can happen to anyone
Mortgage Solutions' exclusive columnist, The Insider, finds that when problems occur, someone, somewhere must be blamed.
Repossession: It's a dog’s life
Brits' supposed love of their pets doesn't always come through when the chips are down, finds Mortgage Solutions' exclusive columnist, The Insider.
Catch up on last week's best read stories
In case you missed anything, here is a rundown of the biggest stories from this week.
Other The insider articles
The end of the mortgage amnesty
January brings a surfeit of broke borrowers to the door of Mortgage Solutions' exclusive columnist, The Insider, as lenders end their Christmas amnesty and courts get busy.
The eviction evasion specialist
Mortgage Solutions exclusive columnist, The Insider, describes what it's like to deal with a customer begging you not to evict them...for the sixth time.
Wanted: Repo agents with own stab vests
Mortgage Solutions' exclusive columnist, The Insider, explains why being an agent for a mortgage lender can prove a dangerous occupation.
Better the devil boss you know?
Mortgage Solutions' exclusive columnist, The Insider, is relieved to find his boss is back from secondment, with just a few requests....
Time to bring in the bouncers
Mortgage Solutions' exclusive columnist, The Insider, explains how tackling debt avoiders is a job for the specialists.
Hoax bomb threats aren't all fun
Mortgage Solutions exclusive columnist The Insider finds the humble fire drill has acquired a new dimension, courtesy of a mystery employee.
The Ultimate Office Mixer
Mortgage Solutions' exclusive columnist, The Insider, ponders the culture clash of merging offices, in a world where only the adaptable survive.
Terminal cases: Helping borrowers with more than just arrears
Mortgage Solutions' exclusive columnist, The Insider, discusses how arrears collection is not just about money, but helping people at their greatest moment of need.
Is the specialist lending revival falling at the first hurdle?
Mortgage Solutions' exclusive columnist, The Insider, explains why a return to innovative new lending could falter before it begins.
What a load of rubbish
Mortgage Solutions' exclusive columnist, The Insider, reveals why recycling is not always what it seems.
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Reasons to be Cheerful
There is good news...
It's not all doom and gloom out there in the mortgage industry, so click here for a dose of cheer.
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Barclays mortgage complaints fall by a quarter