The Mortgage Administrator Online Event 2021 Programme

09.00-09.30 Looking beyond the pandemic

In this session, Robert Sinclair, chief executive of the Association of Mortgage Intermediaries, takes an in-depth look at how Covid disruption has impacted lenders and advisers.

He’ll also consider how changes in consumer behaviour, financial circumstances, government intervention, and societal shifts in relation to the pandemic will impact the UK mortgage market going forward.

Finally, he’ll look at the wider economic landscape in the UK, now and beyond Covid, focusing on what we can expect as we move into the new normal.

Followed by live Q&A

Robert Sinclair, chief executive, AMI

10.00-10.30 Bitesized ways to rethink your daily routine – a guide to packaging and more!

Leeds Building Society has been a long-term supporter of the intermediary mortgage market and has a strong understanding and appreciation of the role administrators play in the mortgage process.

This presentation from corporate account manager, James Chutter, and business development manager for the south coast, Emma Evenett, will provide insight into the pressures on administrators and ways they can positively affect a mortgage application through packaging, technology and spotting fraud.

Followed by live Q&A

James Chutter, corporate account manager & Emma Evenett – business development manager, Leeds Building Society

11.00-11.30 Self-employed made simple

Danielle will give you an overview of the current self-employed landscape and how it’s changed. She’ll provide you with tips to support you in packaging a good self-employed case.

Followed by live Q&A

Danielle Walters, relationship manager, Aldermore

12.00-12.30 Managing stress and enhancing your wellbeing

The pandemic has had a significant impact on all of our lives, and it continues to disrupt the way we socialise and work. Remote working patterns alone may result in an inability to switch off from work and this could increase work-related stress and prevent the rest and recovery required to stay productive.  This session will provide a strategy and tips to develop your own awareness of stress and help to build your resilience to reduce its impact. It is increasingly important to optimise your wellbeing at work and in your personal life as we navigate toward the new normal.

Followed by live Q&A

Zahoor Ahmad, diversity and inclusion lead & John Scrivens, regional manager intermediary relationships, Skipton Building Society for Intermediaries

13.00-13.30 How the latest technology helps with specialist buy to let
Keystone Property Finance is a specialist in complex buy-to-let mortgages.It lends to landlords borrowing personally or through a variety of different corporate structures such as LLPs, SPVs and trading limited companies.Keystone has established itself as one of the go-to lenders for brokers who have complex landlord clients.In this presentation Keystone will discuss the latest tools and technology that can be used to submit a specialist buy-to-let case and their benefits.

Followed by live Q&A

Ashley Boorman, deputy head of lending & Moises Cruickshank, senior business manager, Keystone Property Finance

14.00-14.30 Career change and progression

This session will give a broad understanding of different roles in the market. Covering underwriting, senior administrator and management roles, it will offer insight into your potential career progression and how you can obtain qualifications through structured courses or self-learn that will provide the stepping stones for your next move.

Followed by live Q&A

John Somerville, head of financial services, professional education, The London Institute of Banking & Finance

15.00-15.30 Communication skills

Clear and accurate communication has always been key to delivering good quality service to all parties involved in the mortgage journey. During this session we will cover how communication has evolved from pre- to post-pandemic and how we reach out to our broker partners and their clients, from initial enquiry through to completion and beyond. We’ll also cover the most effective communication tools available and outline what we look for from brokers and administrators working with Hodge.

Followed by live Q&A

James Enos, national account manager – south, Hodge

16.00-16.30 Packaging right so we can give credit where credit is due 

Bluestone Mortgages focuses on offering complex credit mortgages to underserved customers who have been let down by mainstream lenders. As a complex credit mortgage lender, Bluestone takes a holistic view of each application and its underwriters manually assess each customer's circumstances. On some occasions, this can mean that they need to ask for further supporting documentation as the application progresses.

In this session, Niamh will explain how to package a case in order to make the process as smooth as possible and minimise the need to go back and forth discussing the information provided. Her aim is to help you, help your clients get a mortgage as soon as they can and speed up the process by telling you how to provide all the necessary documents in one go.

Followed by live Q&A

Niamh Downey, business development manager London, Bluestone Mortgages

Contact Us

For event queries
Event manager
For event queries
+44 (0)20 3815 3677
danielle.dennis@ae3media.co.uk
@DanielleDennis9
For sponsorship queries
Commercial Director
For sponsorship queries
+44 (0)20 3815 3681
jamie.hurst@ae3media.co.uk
@jimmychicken
For marketing queries
Marketing Manager
For marketing queries
+44 (0)20 3815 3683
lorraine.francisco@ae3media.co.uk
For event queries
+44 (0)20 3815 3677
danielle.dennis@ae3media.co.uk
@DanielleDennis9
For sponsorship queries
+44 (0)20 3815 3681
jamie.hurst@ae3media.co.uk
@jimmychicken
For marketing queries
+44 (0)20 3815 3683
lorraine.francisco@ae3media.co.uk

You may also be interested in

Privacy Preference Center