2020 Programme

Paula John, editor in chief, Mortgage Solutions

An analysis of the UK mortgage market examining the impact of this year’s events on our market, the shape of mortgage lending, the changing role of the adviser and the mortgage and housing landscape in 2021 and beyond.

Kevin Roberts, director, Legal & General Mortgage Club

Opportunity for Q&A with Kevin for the last 10 minutes of the session

We all want the same thing – the widest possible product range, with the best service – So how can lenders help you submit accurate applications on day one, give you the confidence to trust case tracking online, minimise time wasted on the phone, and free up the lenders to concentrate on the job of increasing the product ranges and improving the service available to you and your clients.

Jeremy Duncombe, director of intermediary distribution, Accord Mortgages

Opportunity for Q&A with Jeremy for the last 10 minutes of the session

In a period of rapidly evolving market conditions where change is one of the few constants, being a mortgage and protection broker has never been more challenging.  But from a customer perspective, the importance of having a professional broker on your side to help navigate the market has never been greater.  The value you create today will last a lifetime.

Amanda Fenner, head of south region and large loans, intermediaries, HSBC UK

Opportunity for Q&A with Amanda for the last 10 minutes of the session

As the number of people ‘going it alone’ continues to rise, so too does the number of individuals without access to valuable employer benefits. The Exeter’s research of 3,000 self-employed workers highlights a diverse but financially fragile employment sector with many individuals who could benefit from a conversation with an adviser around income protection.

Mark Meads, head of strategic relationships, The Exeter

Opportunity for Q&A with Mark for the last 10 minutes of the session

In order to future-proof your livelihood, as a mortgage adviser you always need to plan ahead. In the current market, facing the ongoing challenges set by the pandemic and fraught with long-term economic uncertainty, where is your future business going to come from?

Adrian Moloney, group sales director, OneSavings Bank

Opportunity for Q&A with Adrian for the last 10 minutes of the session

We’re all aware of the Zoom boom and how the pandemic has sped up the move to working remotely online for everyone, including advisers. And we know that lenders are investing heavily in tech development. What else is happening in our market and what does that mean for you and your business?

Claire Cherrington, mortgage intermediary technology lead, Lloyds Banking Group

Opportunity for Q&A with Claire for the last 10 minutes of the session

How have the UK’s building societies have fared in 2020? What products and services they have to offer borrowers and, by extension, brokers, and what they are doing to support the adviser community?

Dick Jenkins, chairman, Buckinghamshire Building Society

Jonathan Stinton, head of intermediary relationships, Coventry Building Society

John Truswell, head of intermediary relationships, Newcastle Building Society

Paula John, editor in chief, Mortgage Solutions