2020 Programme
08.30-09.15 | Networking time with sponsors |
09.15-09.20 | Welcome address
Paula John, editor in chief, Mortgage Solutions |
09.20-09.45 | Market overview: 2021 and beyond
An analysis of the UK mortgage market examining the impact of this year’s events on our market, the shape of mortgage lending, the changing role of the adviser and the mortgage and housing landscape in 2021 and beyond. Kevin Roberts, director, Legal & General Mortgage Club Opportunity for Q&A with Kevin for the last 10 minutes of the session |
09.45-10.10 | Helping brokers to help themselves
We all want the same thing – the widest possible product range, with the best service – So how can lenders help you submit accurate applications on day one, give you the confidence to trust case tracking online, minimise time wasted on the phone, and free up the lenders to concentrate on the job of increasing the product ranges and improving the service available to you and your clients. Jeremy Duncombe, director of intermediary distribution, Accord Mortgages Opportunity for Q&A with Jeremy for the last 10 minutes of the session |
10.10-10.35 | Creating lasting value and deeper customer relationships in stormy waters
In a period of rapidly evolving market conditions where change is one of the few constants, being a mortgage and protection broker has never been more challenging. But from a customer perspective, the importance of having a professional broker on your side to help navigate the market has never been greater. The value you create today will last a lifetime. Amanda Fenner, head of south region and large loans, intermediaries, HSBC UK Opportunity for Q&A with Amanda for the last 10 minutes of the session |
10.35-11.00 | Networking time with sponsors |
11.00-11.02 | 2 minutes silence |
11.02-11.25 | The financial resilience of the self-employed and the role of income protection
As the number of people ‘going it alone’ continues to rise, so too does the number of individuals without access to valuable employer benefits. The Exeter’s research of 3,000 self-employed workers highlights a diverse but financially fragile employment sector with many individuals who could benefit from a conversation with an adviser around income protection. Mark Meads, head of strategic relationships, The Exeter Opportunity for Q&A with Mark for the last 10 minutes of the session |
11.25-11.50 | Rebel ideas - diverse thinking in the new world
In order to future-proof your livelihood, as a mortgage adviser you always need to plan ahead. In the current market, facing the ongoing challenges set by the pandemic and fraught with long-term economic uncertainty, where is your future business going to come from? Adrian Moloney, group sales director, OneSavings Bank Opportunity for Q&A with Adrian for the last 10 minutes of the session |
11.50-12.05 | Networking time with sponsors |
12.05 12.20 | Virtual reality
We’re all aware of the Zoom boom and how the pandemic has sped up the move to working remotely online for everyone, including advisers. And we know that lenders are investing heavily in tech development. What else is happening in our market and what does that mean for you and your business? Claire Cherrington, mortgage intermediary technology lead, Lloyds Banking Group Opportunity for Q&A with Claire for the last 10 minutes of the session |
12.30-12.50 | Panel discussion – Mutual matters
How have the UK’s building societies have fared in 2020? What products and services they have to offer borrowers and, by extension, brokers, and what they are doing to support the adviser community? Dick Jenkins, chairman, Buckinghamshire Building Society Jonathan Stinton, head of intermediary relationships, Coventry Building Society John Truswell, head of intermediary relationships, Newcastle Building Society |
12.50- 12.55 | Closing remarks
Paula John, editor in chief, Mortgage Solutions |
13.00 – 14.00 | Networking time with sponsors |
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Oonagh.Sheehan@ae3media.co.uk
@oonagh44

andrew.morris@ae3media.co.uk
@AndyMorrisMS

jamie.hurst@ae3media.co.uk
@jimmychicken