More than 70 jobs have been lost as a result of restructuring at Britannic Money.
According to the lender, the restructuring will lead to improved service levels for mortgage brokers.
The job cuts follow a series of improvements to the lender’s systems.
Matt Smith, head of marketing at Britannic Money, said: ‘Our technology means we can make some efficiencies. Last month, 50% of our agreements in principle online were from brokers. We need to deliver competitive products and good service in terms of what we provide online ‘ and this means agreements in principles and credit scoring.’