Outsourced process management provider, xit2 has been awarded a contract for an online valuation management system by Northern Rock. The system, Valuation Exchange, will enable Northern Rock to complete valuations faster, offering a better service to its broker network.
Richard Barclay, head of credit at Northern Rock, said: ‘The valuation is a critical part of the mortgage offer process. The quicker this takes place the quicker the offer can be sent out. The efficiencies in our mortgage processing, helped by xit2’s Valuation Exchange, have improved our service.’