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Platform: Brokers given direct contact with underwriters

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  • 29/09/2011
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Platform: Brokers given direct contact with underwriters
Platform offers advisers a direct line to underwriters, has reduced its product fees and cash back products, after a series of feedback events.

The Platform Live events, held in Bristol, Southampton, Reading and London, Manchester and Glasgow, led to the changes, said the lender.

The lender said its introduction of let to buy across its range of buy-to-let products is another example of the changes made.

A commitment not to cross-sell or dual-price is another of its commitments, it said.

Lee Gladwell, business development director at Platform, said: “The ‘Platform Live’ events have proven extremely popular with intermediaries as an opportunity to have a say in what they want from lenders.

“We’ll continue to look for ways to engage regularly with brokers to ensure we understand and respond to their issues and concerns.”

 

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