Deloitte's Michael Coogan says that forbearance can sometimes result in unfair treatment of customers and may cause more problems than it solves.
With around 8% of UK mortgages in forbearance, finance consultants Deloitte said the tactic remains a risky option which may undermine the upside of avoiding repossession in some cases.
The firm claimed that poor use of these strategies can put customers at greater financial risk and treat borrowers unfairly, while lenders also suffer lower returns on capital making them less able to lend.
The latest Mortgage Solutions poll asks on balance, do you think extensive use of forbearance has been a force for good or a force for bad in the industry?
