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West One Loans launches broker text messaging service

  • 12/09/2012
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West One Loans launches broker text messaging service
Bridging lender West One Loans has launched a text messaging service for brokers.

The service will see brokers contacted with the latest information on their business, with messages detailing each stage of the loan process, from property survey results to loan completion confirmations.

West One will also use the service to contact brokers with information about promotions and upcoming events involving the firm.

Duncan Kreeger, chairman of West One Loans, said: “”This service epitomises what West One Loans is all about: speed. We’ve always been dedicated to doing business quickly – for instance, we employ an internal valuation-auditor to validate and assess valuations.

“That gives our investors more confidence in our valuations – and helps them decide whether they want to fund loans faster.

“The SMS service is another demonstration of our commitment to speed. It will keep brokers up to date no matter where they are. They’ll get information quicker, which will speed up the turnaround time on each loan.

“With the West One Bridging Index showing the number of bridging loans rising 52% over the last twelve months, and gross lending set to touch £1.5bn by the close of the year, brokers are busier than ever.

“With the volume of bridging business increasing so rapidly, texts should prove a quick and convenient way to keep brokers in the loop and help them manage increasing workloads.”

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