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ING Direct stops accepting new mortgage applications

  • 06/03/2013
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ING Direct stops accepting new mortgage applications
ING Direct mortgage products are no longer available to new customers after the lender withdrew its entire range today.

The lender will no longer accept new applications following the completion of its purchase by Barclays and brokers have now been asked to use its intermediary brand Woolwich for new mortgage cases.

ING had previously announced it would stop accepting new applications on February 28, although this was later extended due to a late surge in applications. Any brokers who have cases in the pipeline will be given the opportunity to complete the mortgage.

The lender also confirmed that all customers who took out a mortgage with ING would now be classified as Barclays Direct customers.

A spokesperson for ING Direct told Mortgage Solutions: “We can confirm that ING Direct mortgage products are no longer being sold to new customers.

“We recently communicated to brokers that the last day for applications was 5 March. Brokers with applications that have reached the credit check stage should continue with the usual process, and have until 5 April to submit the full application.

“If they need to monitor the progress of the case they can do so in the usual way by logging into the online tracker, or by calling the number available from Barclays Direct’s website.”

ING Direct launched into the UK in May 2003, all of its 1.5m customers are set to transfer to Barclays and will be contacted by the bank this month.

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