MAB’S 600 brokers will have Mortgage27’s web-based MortgageSource platform integrated into their existing MIDAS Pro system by the summer.
The technology firm said brokers would be able to access the platform across multiple devices and browsers. The system is due to be rolled out in the second quarter of 2014.
Mortgage Advice Bureau chief executive Peter Brodnicki (pictured) said the firm had decided to restructure its systems to provide the best experience for brokers and their customers.
“We decided to completely rebuild our in house point of sale and CRM system from scratch to ensure that we give our advisers the most advanced technology available,” he said. “That will allow them to significantly enhance the customer experience, whether they use a desktop, tablet, or other mobile device, and all online.”
“Technology is driving the massive change in how customers make their choices, and how our advisers deliver an outstanding service, and in Mortgage27 we have chosen a partner very much focused on the future, and that can deliver the sort of solutions that our customers, advisers, and lenders are looking for.”
James Tucker, managing director of Mortgage27, said: “Developing a purely web based platform enables us to easily integrate mortgage sourcing into the unique workflows and processes of our clients point of sale and CRM systems, such as MIDAS Pro.
“This level of integration drives a more dynamic and efficient advice process, offering significant benefits for brokers, networks and lenders alike. We are delighted that MAB shared our vision of how technology providers and regulated firms should work together in the post-MMR world”.