vScreen is a digital screen to screen software that allows advisers to provide the benefits of a face to face meeting remotely.
vScreen said the key benefit of the system is its simplicity and the ease with which intermediaries can enter a vScreen session. Intermediaries don’t need to download any software as vScreen operates over the internet allowing them to use it from any device, whether a PC, Mac, tablet or smart phone.
The vScreen technology is designed to eliminate all issues with firewalls, pop-up blockers, downloads and other computer settings.
Stephen Lowe, group communications director at Just Retirement said: “This year has seen some big changes in the pension and advice market. Just Retirement has invested in refreshed products, new tools and capabilities to support our intermediary partners through these changes and the addition of vScreen is part of our investment. Our account managers have been delighted to have a screen sharing capability like vScreen to help intermediaries engage with our new proposition and to help them understand how to use the new web capabilities we have deployed for them.”
Intermediaries can also earn CPD (Continuing Professional Development) credits for particular vScreen sessions they complete.
Bill Safran, CEO of Vizolution said: “Just Retirement is a hugely innovative and successful company are we are very pleased that they will be embedding vScreen in their business to further support intermediaries. During the pilot customer satisfaction was 93% which clearly demonstrates that the solution is both effective and engaging. We are confident that by adding a visual element through the use of vScreen will enable higher levels of interaction, understanding and engagement.”