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Lloyds confirms national account team – exclusive

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  • 09/05/2016
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Lloyds confirms national account team – exclusive
Lloyds Banking Group has confirmed four appointments to its national key account team in addition to Caroline Drewett, whose post was reported by Mortgage Solutions last week.

Esther Dijkstra, Lloyds Banking Group’s director of strategic partnerships (pictured), confirmed Nicola Goldie, Jo Brown, Jonathan Buckle and Claire Aston in national account roles.

Ex-Colleys surveying and valuation manager, Caroline Drewett will oversee the Legal and General and Stonebridge accounts, with ex-Legal and General team member Nicola Goldie looking after the LSL and Mortgage Advice Bureau advisers.

Jo Brown, who has over 20 years’ experience in the Lloyds commercial team, will become national account manager for Sesame Bankhall and Openwork.

Jonathan Buckle, most lately retail product and general insurance manager with Lloyds will look after Countrywide, Mortgage Intelligence and Simplybiz.

And finally, Claire Aston, previously regional manager for Halifax in the Midlands, has been appointed to provide maternity cover for national account manager, Keely Mitchell, from June for Intrinsic and Tenet.

Dijkstra said mortgage advice group allocations ensure none of the account managers are assigned more than one large estate agency brand, to ensure conflict is avoided. Allocations also take into account the size and complexity of the big Appointed Representative networks.

She said: “These relationships are about mortgages, valuation relationships, conveyancing, asset management and protection, hence a delicate balancing act and the importance of getting the right person into each role.”

Meanwhile, in response to Nationwide’s buy-to-let arm TMW’s move to increase rental coverage from 125 to 145% at the end of April, Dijkstra said Lloyds is unlikely to take a similar stance.

“Nationwide’s move to increase rental calculations to 145% will apply to high-net-worth borrowers as well as standard taxpayers, which is a very blanket approach. Our plans on this will be out in due course,” she said.

However, she warned brokers the mis-selling risk for buy-to-let advice is high, so Lloyds wants to be sure its automated offers and affordability calculations will help brokers offer the right advice and distinguish between the two different tax brackets.

The Nationwide move followed a series of government and regulatory interventions to decrease the lending risks associated with buy to let, and stave off the likely landlord affordability pressures brought by the mortgage interest tax relief changes phased in from 2017. Nationwide said the move was a bid to ‘protect positive cash flow’ for buy-to-let landlords.

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