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Accord to send surprise gift to homebuyers on broker’s behalf

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  • 02/09/2016
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Accord to send surprise gift to homebuyers on broker’s behalf
Accord Mortgages is planning to send surprise welcome hampers to customers moving into new homes on behalf of their mortgage broker from Monday 5 September.

The program is designed to enhance the way Accord supports intermediaries and help strengthen brokers’ relationships with their clients.

The pilot campaign, which will run for three months, targets first-time buyers or home movers who complete a mortgage with Accord.

They will receive a complimentary welcome hamper at their new property with a card naming their broker.

Each welcome hamper includes a cafetiere, two mugs, a packet of Lavazza coffee and the latest issue of a homes and interiors magazine.

David Robinson, national intermediary sales manager, Accord, said:  “We know the broker plays a significant role in helping clients buy their dream home, that’s why we have decided to send a welcome gift on their behalf to celebrate the move. We are committed to helping brokers build a real connection with their clients, and we hope this nice touch will do just that.”

Accord wants brokers to feed back what they think of the campaign before making a decision to run it long term.

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