Thompson joins Newcastle Building Society as it invests over £10m in a range of initiatives to improve the way it delivers its service, with a focus on its branch network, telephone and digital offering as well as operational infrastructure.
“I am delighted to join the Newcastle Building Society Board. I want to connect with our brokers and members and ensure that they continue to have a voice across our organisation”, said Thompson.
Thompson was head of retail and distribution at Principality Building Society previously.
He will be joining Steve Carruthers who was appointed by Newcastle Building Society just under a year ago as head of mortgage distribution as the building society relaunched its intermediary services.