Mortgage and protection advice firm Capricorn Financial, based in Hammersmith in London, has launched an animated website to coincide with its move to roof terraced and video conference-enabled offices, in a bid to drive its international business.
The video-driven website, which launched this week, has a host of clips offering a tour around the plush offices, with an entrance, which feeds directly into Hammersmith tube.
The 7500 square foot offices house over 40 financial advisers and 30 support staff and CEO Conor Murphy, said its offices, new website and developing client relationship management system Smartr are central to its plans to boost lending completions from £1.2bn today to over +£2bn by 2019.
Capricorn’s video conferencing cinema seats 65 delegates and alongside the meeting rooms, is available for external hire for seminars or international sales events with interactive AV equipment and surround sound.
CEO Conor Murphy said: “The future is omni-channel so the office’s face-to-face meeting rooms, video conferencing and digital channels will help us achieve the 30% year-on-year growth we’re already achieving.”
The aim should be for technology to increase the firm’s customer retention and capture the 85% of recurring business, which creates value, said Murphy.
Victoria Hartley is contributing editor at Mortgage Solutions, Specialist Lending Solutions, Your Money and Your Mortgage at London-based publishing company AE3 Media.
Her role includes editorial oversight of the news, analysis and features, event content management and strategic and editorial consultancy for the AE3 Media group. She is an experienced video, broadcast and live-event host and regularly chairs web and podcast debates and interviews.
Multiple award nominations have resulted in two wins: Santander Media Awards, trade journalist of the year and Headlinemoney Awards, mortgage journalist of the year (B2B).
Previous roles include editorships of Mortgage Solutions, consumer title What Mortgage and trade title Credit Today and a spent time freelancing for a variety of outlets including The Guardian and Which? Money.