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Tech Talks: ‘Research tells us, customers want to have a choice of advice channel’ – Mortgagegym
Guest Author:
Mortgage SolutionsIn another series of Tech Talks, our expert panel discuss how software tools can support the broker and the reasons why advice businesses should offer a variety of channels, as customers get used to technology-driven services offering them what they want, when they want it.
Our panelists from left to right are:
Alan Ferguson, corporate account manager, NatWest Intermediary Solutions
Grant Hendry, head of digital community, Mortgagegym
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Chair: Victoria Hartley, group editor, Mortgage Solutions
James Tucker, MD, Twenty7Tec
David Copland, director of mortgage services, LSL
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This is the first in a four-part series, in association with NatWest Intermediary Solutions. Watch out for part two in January 2018.