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Tech Talks: ‘Research tells us, customers want to have a choice of advice channel’ – Mortgagegym

Written By:
Guest Author
Posted:
December 19, 2017
Updated:
December 19, 2017

Guest Author:
Mortgage Solutions

In another series of Tech Talks, our expert panel discuss how software tools can support the broker and the reasons why advice businesses should offer a variety of channels, as customers get used to technology-driven services offering them what they want, when they want it.

 

Our panelists from left to right are:

 

Alan Ferguson, corporate account manager, NatWest Intermediary Solutions

Grant Hendry, head of digital community, Mortgagegym

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Chair: Victoria Hartley, group editor, Mortgage Solutions

James Tucker, MD, Twenty7Tec

David Copland, director of mortgage services, LSL

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This is the first in a four-part series, in association with NatWest Intermediary Solutions. Watch out for part two in January 2018.