Earlier today Specialist Lending Solutions revealed that the bank was reviewing its lending strategy and risk appetite as a result of the Financial Conduct Authority’s market review.
Following the announcement of the board changes last week, Shawbrook told Specialist Lending Solutions that Ward (pictured) was still with the business and would remain the point of contact for brokers for the foreseeable future.
However, today the lender said she has now decided to pursue other career opportunities.
Shawbrook Bank group head of marketing and communications Richard Armstrong said: “She had some time to think and decided not to be a part of it and wanted to pursue things elsewhere.”
Ward has been with Shawbrook since 2009 and played a key role in building its second charge business.
Claire Rankin, who is currently head of networks for residential mortgages, will become interim sales director.
Instrumental in success
Managing director of residential mortgages Jeremy Law thanked Ward for the important contribution she made and wished her well for the future.
He noted that “she was instrumental in the success of the residential offering, and a key personality within the business working with the banks’ pool of broker partners”.
“Phill brings a great deal of knowledge and experience to our underwriting teams and I’m confident through his leadership Shawbrook will continue to be known for offering residential mortgage products that are built on common sense, consideration and thoughtful judgement,” Law continued.
“Claire has extensive experience and first-hand knowledge of the residential mortgage market and I’m confident that she will continue to help provide the right solutions via the broker channel, balancing its regulatory responsibilities with the need to provide practical solutions to UK borrowers.”