This week’s most read on Mortgage Solutions and Specialist Lending Solutions included two articles on ensuring operations run smoothly within brokerages.
TSB’s well documented technology issues also raised eyebrows, although it appears broker systems have largely escaped unscathed.
And the debate about the validity of referring clients between estate agents and brokers also rumbled on, while UK Finance warned the Bank of England might be considering action on riskier lending.
Admin staff ‘vital’ to brokers yet third of firms do without – poll result
Seven steps to a robust client retention strategy – Geddes
TSB races to fix systems outages as customers vent anger
Is the referral fee system between estate agents and brokers broken? – Marketwatch
UK Finance chief warns BoE preparing to take action on ‘cheaper, riskier’ mortgage lending
Openwork broker recruitment hits eight-year high
BM Solutions dampens expectations of limited company market entry
Santander’s focus on retention and service boosts mortgage lending – Q1 results
‘Win a £700k house’ competition slammed over misleading prize by ASA
Limited company mortgages hit record numbers with more to come