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Exclusive: Accord drops identity document certification to speed applications

  • 15/10/2018
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Exclusive: Accord drops identity document certification to speed applications
Accord Mortgages has removed the need for copies of identification documents to be certified as part of the mortgage application process.


The lender has confirmed it will now accept photocopies of identification documents, such as passports and driving licences, without an endorsement that it is a true copy of the original.

This change will make uploading documents quicker and lead to an improved application experience, it said.

These improvements have been made across Yorkshire Building Society Group, with the exception of Power of Attorney or bereavement documents, which still require certified copies or originals to be supplied.

Jeremy Duncombe, director of Accord Mortgages, (pictured) said: “We understand and appreciate how important time is to brokers and their customers, so constantly review our processes to make them more efficient.

“Removing the requirement for borrowers to supply certified documents, at the same time as ensuring other risk controls we have in place give us certainty over applicants’ identity, addresses a known pain point and makes the application quicker and smoother for everyone.

“We’re pleased to now be one of a few lenders able to offer this and believe it shows our commitment to do everything we can to help brokers and their customers.”

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