Some 1,800 mortgage holders have potentially had their lending abilities compromised after Pepper incorrectly reported the number of missed payments they had to the Central Bank of Ireland.
The company issued an apology to its customers but has not paid any compensation for its error.
A spokesman for the company told Independent.ie that less than three per cent of its 65,000 residential clients had been affected.
The affected borrowers had originally taken out loans with the Bank of Scotland (Ireland), which ceased operations in 2010, and are now being administered by Pepper.
Pepper misstated the number of missed payments its customers had to the Central Bank’s new Central Credit Register, with most cases indicating there were three missed payments when it had been two.
The company said the incident was related to a “processing error” but had since been corrected.
Mortgage Solutions has contacted Pepper for comment.
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
Follow her on Twitter at @ShekinaMS
