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Pure Retirement launches equity release training videos

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  • 03/12/2019
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Pure Retirement launches equity release training videos
Equity release lender Pure Retirement has developed two adviser training videos on helping vulnerable customers and explaining complicated gilt-linked penalties to borrowers.

 

Hosted by Pure Retirement’s head of compliance and risk Ed Halliwell, the first of the two webinars tackles how to recognise and accommodate vulnerable borrowers. The second training session aims to clarify how gilt-based early repayment charges work .

Head of marketing and communications, Rachel Pease (pictured), said: “As the market continues to grow it’s more important than ever that advisers have easy access to materials and resources that allow them to best serve their customers.

“We’ve listened to recent calls from the wider market for greater information relating to vulnerable customers and gilt rates and have hopefully created something that answers those calls and can expand and develop understanding on these sensitive issues.”

Both videos can be found on You Tube.

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