Mortgage brokers should maintain a close relationship with their clients as the industry comes to terms with potential changes resulting from the Covid-19 outbreak, the Association of Mortgage Intermediaries (AMI) has said.
Robert Sinclair (pictured), chief executive of the trade body said brokers’ support will be vital as the course of the disease progresses and as finances become stretched.
“Brokers should try to stay close to all their clients at this difficult time,” Sinclair told Mortgage Solutions.
“Advice on how to meet their mortgage payments, discuss with their lender if they are in difficulty and the importance of maintaining insurances will be essential.
“In addition, with the added liquidity in mortgage markets there will continue to be some very well priced mortgage deals available. Good advice on remortgaging and product transfers to keep costs down will be very important,” he added.
He acknowledged that home moves were likely to reduce but support would be necessary for those who continued to do so.
Additionally, Sinclair said there will be people who still need to move home during this time making it important for brokers to continue to support them.
Business support
Sinclair said mortgage firm owners should study the support available from the government in order to maintain operations.
“Remaining active, relevant and supportive as well as being empathetic will illustrate where mortgage brokers can still add value,” he added.
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
Follow her on Twitter at @ShekinaMS
