Pepper has been enlisted by later life mortgage lender LiveMore Capital to provide end-to-end servicing for its portfolio of retirement interest-only (RIO) mortgages.
Livemore Capital is the first client of Pepper’s to focus solely on later life lending.
Pepper’s servicing team will act as a white-label servicer for LiveMore Capital.
Gerry McHugh (pictured), CEO of Pepper, said he was excited about the partnership as it represented a “new product discipline” for the specialist lender.
He added: “LiveMore Capital is an innovator in the lending space and aligns with our approach in bringing together traditional values and technical innovation to improve the customer experience.”
The contract also marks the first new client Pepper has signed on remotely.
“This is particularly pleasing as it’s a clear demonstration of our ability to maintain focus on clients and customers and continue to grow our business by delivering a first-rate proposition, even amid the challenges of Covid-19,” McHugh added.
Leon Diamond, CEO of LiveMore Capital, said: “Customer experience is an important consideration for any lender, and even more so when you are a new lender with an appetite to disrupt the market.
“So, it was important that we chose the right partner to deliver our customer experience, and I have every confidence that our relationship with Pepper will be a long and successful one.”
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
Follow her on Twitter at @ShekinaMS
