Air Mortgage Club, the distributor for equity release and later life advisers, has set up a large case concierge service.
The bespoke service will be available to club members via Air Sourcing, a platform for servicing clients’ later life requirements, for cases of £250,000 or more.
Air Mortgage Club said the new service was designed to ensure later life advisers get the best possible outcome for their larger loan clients.
Customer service operators support the enquiry through a whole of market search to get the right product solution and generate the Key Facts Illustration (KFI) in order to speed up the process.
Every case placed through the Air Sourcing Customer Support Team is checked to ensure the adviser’s commission is the highest level available or the service offers that market insight.
Stuart Wilson, chief executive officer at Air Group, said: “Larger loan cases are a growing part of the later life lending sector, and with these amounts it’s incredibly important advisers are able to service them effectively and quickly.
“By utilising this service, advisers will get a significant amount of support, and we’ll be able to best position those cases with individual lenders and providers to maximise the chance of acceptance and success.”
Victoria Hartley is contributing editor at Mortgage Solutions, Specialist Lending Solutions, Your Money and Your Mortgage at London-based publishing company AE3 Media.
She has an MA in Radio from Goldsmiths after gaining a 2:1 in a Comparative American Studies BA at Warwick University. She also holds a TEFL qualification and taught overseas in Mexico and Japan from 1994 to 1997.
Her role includes editorial oversight of the news, analysis and features, event content management and strategic and editorial consultancy for the AE3 Media group. She is an experienced video, broadcast and live-event host and regularly chairs web and podcast debates and interviews.
Multiple award nominations have resulted in two wins: Santander Media Awards, trade journalist of the year and Headlinemoney Awards, mortgage journalist of the year (B2B). Here is one of the award-winning pieces: https://www.mortgagesolutions.co.uk/news/2011/07/21/exclusive-tale-bailey-fraud-witness/
Previous roles include editorships of Mortgage Solutions, consumer title What Mortgage and trade title Credit Today as well as a stint freelancing for a variety of outlets including The Guardian and Which? Money.
