As Mortgage Solutions reported last week, a security breach had caused many of the websites and online systems of Simplify Group members to be taken down. The Group includes a host of conveyancing brands, such as My Home Move, Moving Made Easy, Move With Us, and Advantage Property Lawyers.
Now Leicestershire Police are involved in the ongoing situation, stating that following a “report of a security incident… officers are working with the victim to establish the circumstances surrounding the incident”.
There is growing unrest on social media among buyers and sellers who were using a Simplify brand for their home move. Some have said their estate agents have recommended appointing new solicitors, with the risk of losing hundreds of pounds in the process.
In an updated message on its website, Simplify Group said that the majority of its conveyancing team are up and running on core systems, and says that it is now contacting all clients, in order or priority, with more detailed updates as their cases move towards exchange and completion.
The statement added: “We very much regret any uncertainty and disruption that our clients and others have experienced over the past couple of weeks and now look forward to restoring confidence in our services as we progress their home-moves through to completion.”
The firm also emphasised that Cook Taylor Woodhouse and Gordon Brown Law, which are part of the group, operate on separate IT systems and have been unaffected.