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Just Mortgages promotes Lowndes to sales director for client services

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  • 19/06/2024
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Just Mortgages promotes Lowndes to sales director for client services
Brokerage Just Mortgages has promoted Gareth Lowndes to the role of sales director for client services.

Lowndes has been with the firm since 2011, having initially joined as a mortgage adviser. 

He is based in South Wales and works closely with the Darlows estate agency business. In 2014, Lowndes progressed to divisional sales director, then financial services director. 

In his new role, Lowndes will use his leadership skills to develop the client services booking team and liaise with the company’s mortgage advisers. He will also monitor business sales and targets, while driving revenue and protection sales growth. 

Lowndes will also be responsible for recruiting, developing and retaining advisers, as well as making sure they comply with regulatory expectations and best practices. 

Lowndes (pictured) said: “I am very excited to be taking on this new role and to be part of the year-on-year growth in Just Mortgages.

“Expanding our client servicing and retentions business is a great opportunity for both clients and brokers alike. Our enhanced offering is a win for our clients; it allows us to ensure they feel cared for and that they can be confident in achieving the best outcome. Our brokers will be more successful and have greater career options available.

“Customer retention is widely talked about in the industry, and along with the support of great technology in Smartr365, we can now grow to another level.” 

John Phillips, CEO of Just Mortgages and Spicerhaart, added: “I fully believe this is one of the most important appointments we’ve ever made, strengthening the tremendous work Jess Brome and the client services team have done to expand our service and grow our business. With his skills, knowledge and experience, Gareth is the right man for the job to ensure we are maximising every opportunity, finding the right talent and always delivering that five-star service. 

“With the strength of our team and the additions of new people and new technology in the form of Smartr365, there’s no question that client services will play an even bigger role in our operation moving forward. I congratulate Gareth on the new role and look forward to work[ing] closely with him in this exciting new chapter in his career.” 

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