The upgrade will advance how advisers use the Twenty7tec Apply module, including the decision in principle (DIP) journey.
It will also enhance the research and application process, helping advisers to be more efficient while providing a smoother customer experience.
With the new upgrade, advisers will now have access to expanded customer types, enhanced capabilities and increased flexibility.
In addition to residential purchase and residential remortgage, intermediaries can now submit DIPs for Nationwide’s Helping Hand mortgage, self-employed foreign nationals and interest-only customer types.
Furthermore, product reservations can now be made directly via Apply, together with case-tracking capabilities.
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While the platform previously supported case amendments to resubmit a DIP, it now also allows product changes, providing greater adaptability to meet customer needs.
DIPs submitted via Apply will also be seamlessly passed to Nationwide’s NFI Online Portal, allowing intermediaries to complete the full mortgage application.
Nathan Reilly, director of customer relationships at Twenty7tec, said: “This latest upgrade with Nationwide shows both sides’ commitment to continuing to reduce friction during the mortgage advice process to improve the experience for advisers and end customers.
“This is at a time when efficiency and productivity has never been more important.
“It’s been fantastic to once again work with the Nationwide team that continues to be a fantastic partner in championing adviser adoption of technology and shares our vision of constant development to deliver a truly connected mortgage process.”
Andy Tilsley, head of intermediary digital at Nationwide Building Society, said: “Through broker feedback and in collaboration with Twenty7tec, we continue to strive for a proposition that enables a seamless, more efficient way of trading with Nationwide, with this upgrade representing a significant enhancement to the broker digital journey.
“The capability to now reserve a product line within Apply together with an expanded DIP offering represents another milestone in delivering this seamless proposition, benefitting both broker and customer.
“We look forward to continuing our working partnership with Twenty7tec, with improvements in the pipeline further cementing our commitment to the intermediary market.”
