Taphouse joins LSL Financial Services from insurance provider Zurich, where he worked for 22 years and spent nearly five as the head of business transformation. In this role, he was responsible for change, commercial performance and strategy.
He also helped to develop, launch and oversee Zurich’s wealth business, where he led broker support and customer operations. Taphouse was also involved in the creation of a technology and service model that was acknowledged as the fastest growing new wealth platform.
Richard Howells, LSL Group’s managing director for financial services, said: “I am delighted to welcome Martin to the team. Having worked with him previously, I know what experience he brings to the role and the passion he has for delivering operational excellence, leadership, and relationship management.
“He has a formidable track record when it comes to delivering market-leading propositions for advisers.”
Taphouse added: “I’m hugely excited to be joining the LSL team in such a dynamic and well-respected business and looking forward to working with our teams and colleagues to drive execution of the group’s ambitious strategy, and ensure we offer an outstanding proposition for our brokers.”
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Earlier this month, the departure of TMA Club’s DA development director Lisa Martin was announced as part of a restructuring at LSL Group.
Speaking to this publication at the end of last year, Howells said the group would be focused on growth and building its profile.
