Louw has worked in the mortgage sector for eight years – first at the estate agency Your Move, where he was a financial consultant, then at Habito for four-and-a-half years as a mortgage adviser.
He later worked at Radcliffe & Newlands as a mortgage adviser, before working in mortgage operations at Better.co.uk for around a year.
In his career, Louw has worked on improving the user experience, operational processes, and digital workflows to address common challenges faced by advisers such as complex processes, repetitive data entry and administrative tasks.
At Mortgage Brain, he will build key relationships and help brokers find solutions through the company’s platforms. He will also be responsible for transitioning users of The Key onto the new CRM Brain.
Neil Wyatt, sales and marketing director at Mortgage Brain, said: “David’s experience as a broker coupled with his passion for technology and customer service is a great addition to the team we have built over the last few years. As with most things in life, timing is everything.
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“We have recently launched our new Mortgage Brain Hub and are now actively migrating customers onto our latest technology solutions. David and his team will play a pivotal role in supporting new and existing customers on that journey.”
Louw (pictured) added: “I am all too familiar with the hurdles that today’s mortgage brokers face. At a time of changing rates and affordability challenges, customers want to find the right mortgage quickly and lock it in with as little fuss as possible. This is where using the right technology can genuinely help brokers save time, cut back on laborious admin, and deliver solutions for their clients.
“In my new role, I’m really looking forward to nurturing our intermediary relationships and helping brokers get the most out of Mortgage Brain’s technology to help their businesses thrive.”
