Thomas Ratcliffe takes on the role of relations manager and Louise Ward will become customer relations manager.
Ratcliffe will manage client relationships for Charles Street, supporting brokers, investors and developers.
He was most recently director and co-founder of Ratcliffe Property Group, a family development and investment business for around eight years. Before that, he was a surveyor at NHR Property Group for around 11 years.
Ward previously worked at 3mc for around five years, most recently as underwriting manager. Before that, she worked as a personal banker at HSBC for around three years.
Charles Street will also move to new premises in Cheadle Royal Business Park in Stockport.
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Carl Graham, corporate relationship director at Charles Street, said: “The new office is part of our continued growth and allows us to further expand our business. We’re continuing to invest in young talent from the local community. We are massive advocates of graduates and apprentices.
“The professional setting means that we can offer an open-door policy for potential customers – brokers, introducers and other professionals – to come to hot desk from our new offices. It will allow us to showcase the workspace and further embed our client relationships.”
Ratcliffe added: “I’ve been passionate about property since leaving school, having worked for estate agents and property groups, as well as in the family business, developing residential property.
“In my new role, I will predominantly provide bridging loans for acquisition and, working with our development team, providing development exit loans, as well as longer-term commercial finance. At Charles Street, we pride ourselves on the flexibility of our products and how quickly we can provide the clear, pragmatic funding solutions our broker partners and clients are looking for.”
He noted: “It’s a really great opportunity to be able to join the company at an exciting time of growth and I’m looking forward to using my background in property to provide a fresh approach.”
Ward said: “At Charles Street, I will be working with all different functions and stakeholders across the business in a really interesting role, involving further supporting existing clients with short- or longer-term finance and providing the right solutions for them.
“I’m joining an amazing and dedicated team as we move into our new headquarters – we’re already feeling like a family.”
