Hayter (pictured) joins from Principality Building Society and will be responsible for managing key intermediary accounts.
Prior to joining Kensington, she spent three years as national account manager at Principality, growing the intermediary proposition and business development team.
Before this, Hayter led the business development team for Countrywide. She also includes time at Chelsea Building Society within her 15 years’ financial services experience.
Kensington Mortgages sales and distribution director Steve Griffiths said: “Frances joins us with a great amount of experience and we’re delighted to welcome her to the team.
“This is an exciting time for Kensington Mortgages, as we continue to meet the ambitious goals we set for ourselves following our full brand refresh at the end of last year.”
He added: “The knowledge, passion and professional relationships which Frances brings with her will be crucial in helping us in our long-term goals and we look forward to working closely with her.”