Tag Result: customer service
Conversation starters: how to introduce a topic to clients
It is often said that the biggest challenge for a mortgage adviser isn’t gaining new cli...
Two-thirds of brokers expect business growth in 2013 – Poll
Two-thirds of mortgage brokers anticipate that this year will be more productive than 2012...
Brokers, who do you work for?
Being an adviser in our fine industry is a truly privileged position.
FCA orders review of mortgage arrears and forbearance procedures
The Financial Conduct Authority has described mortgage arrears and forbearance management ...
Direct lenders Chelsea and First Direct continue slashing rates
Direct-only lenders Chelsea Building Society and First Direct have made further rate cuts ...
Market watch: Analysis of the incentives clampdown
Will the FSA’s crackdown on incentives for financial sales staff, starting with the cons...
FSA to clamp down on ‘free’ banking
The Financial Services Authority (FSA) is to instruct banks to charge for current accounts...
Only half of UK consumers willing to trust ‘greedy’ banks
A new survey has found that just 53% of UK consumers are willing to trust any bank or buil...
L&G teams up with online secured loans sourcer
Legal & General Mortgage Club has partnered with master broker The Lending Wizard platform...
L&G teams up with online secured loans sourcer
Legal & General Mortgage Club has partnered with master broker The Lending Wizard platform...