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Tag Result: customer service

L&G teams up with online secured loans sourcer

Legal & General Mortgage Club has partnered with master broker The Lending Wizard platform...

  • Feb 27, 2012
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MS poll result: Brokers split over TCF “failure”

In the latest Mortgage Solutions poll, we asked brokers if they thought the Financial Serv...

  • Oct 27, 2011
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MS One to One with Abbey for Intermediaries’ Miguel Sard

In his first media interview, Abbey for Intermediaries’ recently appointed managing dire...

  • Oct 17, 2011
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Hinckley & Rugby BS maintains 100% customer satisfaction score

Hinckley & Rugby Building Society has kept up its 100% customer satisfaction score for the...

  • Oct 03, 2011
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HSBC rolls out 20-minute online mortgage

HSBC has launched two online mortgage services to meet growing consumer demand to arrange ...

  • Sep 20, 2011
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Posen urges bankers to prevent second recession

Adam Posen, the arch-dove of the Bank of England's Monetary Policy Committee, has issued h...

  • Sep 01, 2011
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Updated: Woolwich fails to update online service page for 18 days

Woolwich, Barclays mortgage arm failed to update its service page since 5 August, sparking...

  • Aug 23, 2011
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MS Poll result: 43% call for improved service from lenders

In the latest Mortgage Solutions poll, 43% of brokers said that service is the key area le...

  • Aug 19, 2011
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MS Poll: How can lenders make you happy?

The lender-broker relationship is never an easy one, but if you could pick one area for im...

  • Aug 12, 2011
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FSA warns comparison sites over permissions

The Financial Services Authority (FSA) has written to price comparison websites urging the...

  • Jun 08, 2011
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