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Tag Result: Financial Ombudsman Service

Sesame advice firm with most complaints

Sesame has topped the Financial Ombudsman’s table again for the most complained about ad...

  • Feb 23, 2016
  • 0

Co-op Bank forced to pay out almost £2,000 over ageism complaint

The Co-operative Bank has been forced to pay out almost £2,000 to a 59-year-old customer ...

  • Feb 02, 2016
  • 0

Ombudsman plans to request FCA levy hike for 2016/17

The Financial Ombudsman says it will ask the Financial Conduct Authority (FCA) to increase...

  • Dec 08, 2015
  • 3

FOS demands lenders extend interest-only deal period

The Financial Ombudsman Service (FOS) has ruled that the terms of two interest-only mortga...

  • Dec 01, 2015
  • 1

Protecting your clients against self-cert risks – Marketwatch

The news that a loan company is going to set up in Eastern Europe and offer online-only mo...

  • Nov 26, 2015
  • 0

Lenders must have ‘constructive’ talks with older borrowers – Ombudsman

Lenders must remember their obligations to existing older borrowers to find workable solut...

  • Nov 24, 2015
  • 0

Mortgage complaints to FOS drop year-on-year

The number of new mortgage enquiries and complaints received by the Financial Ombudsman Se...

  • Oct 20, 2015
  • 1

Bank of Scotland tops mortgage complaints

Bank of Scotland was the most complained about financial business relating to mortgages in...

  • Aug 25, 2015
  • 1

Lenders must take heed and treat borrowers as real people

If we wanted any further evidence of the schism that often exists between regulation and h...

  • Jul 30, 2015
  • 0

Firms to tighten complaints handling after FCA rules shake-up

Firms and consumers can expect financial services companies to resolve their complaints qu...

  • Jul 23, 2015
  • 1

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