Tag Result: Financial Ombudsman Service
Co-op Bank forced to pay out almost £2,000 over ageism complaint
The Co-operative Bank has been forced to pay out almost £2,000 to a 59-year-old customer ...
Ombudsman plans to request FCA levy hike for 2016/17
The Financial Ombudsman says it will ask the Financial Conduct Authority (FCA) to increase...
FOS demands lenders extend interest-only deal period
The Financial Ombudsman Service (FOS) has ruled that the terms of two interest-only mortga...
Protecting your clients against self-cert risks – Marketwatch
The news that a loan company is going to set up in Eastern Europe and offer online-only mo...
Lenders must have ‘constructive’ talks with older borrowers – Ombudsman
Lenders must remember their obligations to existing older borrowers to find workable solut...
Mortgage complaints to FOS drop year-on-year
The number of new mortgage enquiries and complaints received by the Financial Ombudsman Se...
Bank of Scotland tops mortgage complaints
Bank of Scotland was the most complained about financial business relating to mortgages in...
Lenders must take heed and treat borrowers as real people
If we wanted any further evidence of the schism that often exists between regulation and h...
Firms to tighten complaints handling after FCA rules shake-up
Firms and consumers can expect financial services companies to resolve their complaints qu...
FCA’s Percival challenges advisers over FOS rulings
Financial Conduct Authority (FCA) technical specialist Rory Percival has re-issued a c...