'Half your remortgage clients won't come back – and you probably don't know which half' – Flavin

'Half your remortgage clients won't come back – and you probably don't know which half' – Flavin

‘Half your remortgage clients won’t come back – and you probably don’t know which half’ – Flavin

Here’s a number worth sitting with: for some mortgage brokers, the average existing client retention rate has fallen below 50%.