The renewed agreement allows Brightstar Group to continue using OMS’ CRM and workflow platform.
Brightstar has access to a single system that centralises sourcing and criteria. OMS continued to expand its API integration, as seen when it did so for Nationwide.
Brightstar Group can make full use of its ongoing platform improvements, including updates to workflows, integrations and automation developments.
Dale Jannels, CEO of OMS, commented: “We’ve built a strong working relationship with the Brightstar Group over time, and this contract extension reflects the trust both sides have in what we are delivering.
“Our focus is on giving firms the tools to manage cases more efficiently, reduce friction in the process and maintain a high level of service as their business evolves. The Brightstar Group is a great example of a forward-thinking business with an impressive and inspiring leadership team that continues to push forward, and we’re pleased to keep supporting that progress.”
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William Lloyd-Hayward, group COO of Brightstar Group, added: “Building long-term partnerships has always been a cornerstone of our business and so we are delighted to reaffirm our commitment with OMS as we continue to focus on delivering the best technology platform for our brokers and clients.
“Continuing to work with a specialist partner like Brightstar… gives brokers and clients access to expertise and relationships that deliver solutions and the best outcomes for clients. Extending our relationship with OMS ensures that improving and simplifying the customer journey and experience in an ever-changing technology and AI era for mortgages is at the heart of our business.”
