The lender is recognising brokers in the industry who have gone beyond everyday expectations to put the customer and their local community at the heart of their firm.
Across the 12 regional categories, firms have been asked to demonstrate their position as a local mortgage and protection expert, their commitment to quality advice, excellent customer outcomes, and their positive contributions to their local community.
It has also urged firms to show a clear focus on a more sustainable approach to reducing the social and environmental impact of their business practices and how they encourage others to take a more sustainable approach to environmental issues.
The gala awards ceremony will be held in Birmingham’s iconic grade 1 listed Town Hall on March 11.
NatWest head of intermediary mortgages Graham Felstead said the lender was delighted to be hosting its Local Hero Mortgage Awards initiative again, building on the success of last year.
“The awards are specifically aimed at recognising the hard work and commitment of mortgage adviser firms that have gone above and beyond normal expectations,” he said.
“These firms have exemplified putting the customer and their local community at the heart of everything they do, in addition to providing sound financial advice for those consumers within their locality.
“We can see again that there are many firms doing exceptional things in their communities. Firms have responded positively to the changes we made to the qualifying criteria this year.
“I would like to thank each and every firm who have made one of our shortlists. The volume and quality of the submissions we received for judging were hugely impressive,” he added.
Best Firm, East of England
Mortgage Advice Bureau – Norfolk & Suffolk
Premier Financial Group
Best Firm, Greater London
Alexander Hall Associates
Global Mortgage Management
Best Firm, South East England
Crystal Clear Financial Services
Forces Family Finance
Mortgage Matters Direct
Best Firm, North East England
Baltic Mortgage Solutions
First Mortgage NE
Mapps Mortgage & Insurance
Money Matters (North East)
Best Firm, Yorkshire & East Midlands
Altogether Financial Solutions
Peace of Mind Financial Solutions
Smith Eliot Financial Management
Best Firm, Scotland
ARC Mortgage Solutions
Argyll Financial Services
Best Firm, South West England
Ecclesiastical Financial Advisory Services
Smart Advice Financial Solutions
TFA Trusted Financial Advice
Best Firm, South Central England
Step By Step Financial Solutions
The Money Guardian
Threshold Financial Services
Best Firm, Wales
Carter Lee Financial Services
Clearwater Financial Solutions
Mortgage Advice Bureau Swansea
Best Firm, North West England
Bluetree Financial Services
Fee Free Military Advice
Rapport Financial Strategists
Ryder & Dutton Financial Services
Stan Sherlock Associates
Best Firm, West Midlands
Mortgage Advice Bureau Birmingham North
Police Mutual & Forces Mutual
S J Financial Solutions
Best Firm, Central England
Coombes & Wright Mortgage Solutions
Five Star Mortgages
JLM Mortgage Services
RTA Mortgage & Financial Services