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NatWest Local Hero Mortgage Awards shortlists announced

  • 04/02/2020
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The finalists for the second NatWest Intermediary Solutions Local Hero Mortgage Awards have been revealed.


The lender is recognising brokers in the industry who have gone beyond everyday expectations to put the customer and their local community at the heart of their firm.

Across the 12 regional categories, firms have been asked to demonstrate their position as a local mortgage and protection expert, their commitment to quality advice, excellent customer outcomes, and their positive contributions to their local community.

It has also urged firms to show a clear focus on a more sustainable approach to reducing the social and environmental impact of their business practices and how they encourage others to take a more sustainable approach to environmental issues.

The gala awards ceremony will be held in Birmingham’s iconic grade 1 listed Town Hall on March 11.

NatWest head of intermediary mortgages Graham Felstead said the lender was delighted to be hosting its Local Hero Mortgage Awards initiative again, building on the success of last year.

“The awards are specifically aimed at recognising the hard work and commitment of mortgage adviser firms that have gone above and beyond normal expectations,” he said.

“These firms have exemplified putting the customer and their local community at the heart of everything they do, in addition to providing sound financial advice for those consumers within their locality.

“We can see again that there are many firms doing exceptional things in their communities. Firms have responded positively to the changes we made to the qualifying criteria this year.

“I would like to thank each and every firm who have made one of our shortlists. The volume and quality of the submissions we received for judging were hugely impressive,” he added.


Best Firm, East of England

Affinity Mortgages
CLS Money
Flagstone Financial
Mortgage Advice Bureau – Norfolk & Suffolk
Premier Financial Group


Best Firm, Greater London

Alexander Hall Associates
Bennison Brown
BTJ Mortgages
Global Mortgage Management


Best Firm, South East England

Crystal Clear Financial Services
Forces Family Finance
Lindon-Travers Associates
Mortgage Matters Direct
Peepal Mortgages


Best Firm, North East England

Baltic Mortgage Solutions
First Mortgage NE
Mapps Mortgage & Insurance
Money Matters (North East)


Best Firm, Yorkshire & East Midlands

Altogether Financial Solutions
Believe Mortgages
Fulcrum Financial
Peace of Mind Financial Solutions
Smith Eliot Financial Management


Best Firm, Scotland 

ARC Mortgage Solutions
Argyll Financial Services
ESPC Mortgages
Stisi Group


Best Firm, South West England

Cooper Associates
Ecclesiastical Financial Advisory Services
Mortgage Style
Smart Advice Financial Solutions
TFA Trusted Financial Advice


Best Firm, South Central England

John Charcol
Step By Step Financial Solutions
The Money Guardian
Threshold Financial Services


Best Firm, Wales

Carter Lee Financial Services
Clearwater Financial Solutions
Mortgage Advice Bureau Swansea
Westmore Insure


Best Firm, North West England

Bluetree Financial Services
Fee Free Military Advice
Rapport Financial Strategists
Ryder & Dutton Financial Services
Stan Sherlock Associates


Best Firm, West Midlands 

Carl Summers
JAM Advisors
Mortgage Advice Bureau Birmingham North
Police Mutual & Forces Mutual
S J Financial Solutions


Best Firm, Central England 

Citrus Mortgages
Coombes & Wright Mortgage Solutions
Five Star Mortgages
JLM Mortgage Services
RTA Mortgage & Financial Services


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