Despite this £8m increase in gross mortgage lending, the society’s full-year results to 30 November 2019 showed its mortgage assets reduced by £13m from £523m to £526m.
The society said this was due to a high level of maturities seen during the year and customers transferring to alternative lenders in the low rate market.
Ipswich also said intermediary partners accounted for 90 per cent of mortgage business.
Alan Harris, Ipswich Building Society chairman, said: “We anticipate 2020 being another challenging environment for financial services. Activity in the housing sector is reduced and house price inflation is low, or in some areas, in decline, and we anticipate strong price competition in mortgages as well as savings in the near future.
“However, our strength is in our simplicity and we remain focused on delivering only for our members as a strong and committed mutual.”
Overall, the society ended the year with a total profit before tax of £1.9m, significantly lower than the £3.3m seen the year before.
It said this was down to “good capital retention” in 2018, which allowed it to repay £3.5m of subordinated debt early.