NatWest has made changes to its self-employed submission process today and is now asking brokers to contact their business development manager (BDM) before submitting a case.
The bank now wants brokers to discuss the application beforehand so it is able to go through minimal complications and ensure it fully understands the circumstances of each client.
NatWest Intermediary Solutions said: “We are working hard to make sure we understand our customers circumstances given the impacts of Covid-19.
“In this context we are putting in place some additional support for brokers to help us underwrite self-employed customers.”
This update signals a further tightening of NatWest’s processes, as yesterday it announced it would not accept remortgage applications from borrowers who were on a mortgage payment holiday.
Shekina is the deputy editor at Mortgage Solutions and commercial editor at Mortgage Solutions and Specialist Lending Solutions. She has nearly eight years of experience in the B2B publishing market, having previously covered the hospitality, retail, pet, accounting and jewellery sectors.
Shekina has worked for Mortgage Solutions and Specialist Lending Solutions for almost five years. Here, she covers the market’s breaking news stories, engages with professionals in the sector, and oversees any commercially agreed content in partnership with mortgage-related companies.
This includes presenting webinars and hosting roundtable discussions on developing themes in the mortgage sector.
She is an NCTJ-trained journalist and was nominated for the Headline Money Awards Mortgage Journalist of the Year in 2021.
In her spare time, Shekina likes to read, travel, listen to music and socialise with friends.
She currently reports on current events in the mortgage market and liaises with financial clients to produce sponsored content.
Follow her on Twitter at @ShekinaMS
