You are here: Home - News -

Tough Talk: Bluestone CEO Steve Seal on consumer duty and the fairness of specialist mortgage pricing

  • 19/04/2022
  • 0
In this first in a series of Tough Talk video interviews with group editor of Mortgage Solutions Victoria Hartley, Steve Seal said the industry dialogue continues on the consumer duty regulation paper and that the lender has been working alongside trade bodies Imla and UK Finance on its responses.


This regulation places customers at the heart of all product design and embeds duty of care at every operational level in the mortgage advice market at a never before seen level.

The final guidance will be out in the Summer, but Seal said it’s important that the industry has begun embracing the draft guidance now rather than waiting for the final version.

“No-one can argue with the fact we would expect product pricing to be clear and transparent to the end consumer,” he said.

Next, Seal takes on the questions of whether all mortgages are fairly priced alongside the justification for borrower’s fees in this unflinching interview.

Watch the video in full [12.55] below.





There are 0 Comment(s)

You may also be interested in