Complete FS, the specialist lending packager, has appointed two staff members to its residential and BTL teams as introducer business grows.
Becky Odams joins the residential team as a case manager, after 11 years in estate agency followed by six years working in a local advisory business dealing with pensions, mortgages and insurance.
Lucy Crascall joins the buy-to-let team as a case manager from a career in retail.
Tony Salentino, director at Complete FS, said: “We are delighted to welcome Becky and Lucy to Complete FS. Both of them bring skills which will be important to the case manager roles they are now filling. Our new business volumes have continued to increase and this was an excellent time to bring in new team members to maintain our excellent service standards.”
Salentino added: “In the 25 years of its existence, Complete FS’s strategy has always been to build a sustainable business packager model dedicated to supporting the intermediary sector. Providing a continuous service throughout that time has largely been down to the quality of the personnel who join us. Becky and Lucy will be valuable additions to our team.”
Victoria Hartley is contributing editor at Mortgage Solutions, Specialist Lending Solutions, Your Money and Your Mortgage at London-based publishing company AE3 Media.
She has an MA in Radio from Goldsmiths after gaining a 2:1 in a Comparative American Studies BA at Warwick University. She also holds a TEFL qualification and taught overseas in Mexico and Japan from 1994 to 1997.
Her role includes editorial oversight of the news, analysis and features, event content management and strategic and editorial consultancy for the AE3 Media group. She is an experienced video, broadcast and live-event host and regularly chairs web and podcast debates and interviews.
Multiple award nominations have resulted in two wins: Santander Media Awards, trade journalist of the year and Headlinemoney Awards, mortgage journalist of the year (B2B). Here is one of the award-winning pieces: https://www.mortgagesolutions.co.uk/news/2011/07/21/exclusive-tale-bailey-fraud-witness/
Previous roles include editorships of Mortgage Solutions, consumer title What Mortgage and trade title Credit Today as well as a stint freelancing for a variety of outlets including The Guardian and Which? Money.