Masthaven Bank has promoted business readiness manager, Michaela McQueen (pictured), to senior lending operations manager.
McQueen (pictured) has worked at the bank for around six years, starting as an underwriter and then working up to underwriting manager, before becoming business readiness manager in 2020.
Prior to Masthaven she worked as an underwriter at Prestige Finance for just under two years, and before that worked as a senior finance officer for the government of Western Australia in Perth for just under a year.
In her role she will report to Shelly Connelly, who was appointed director of lending and credit operations in August.
McQueen will support the lending operations teams and help deliver its long and short-term products.
Connelly said: “At Masthaven we’re always investing in our people so that we can provide the best possible service to our intermediary partners. We’re constantly looking for any ways to improve how we operate as a bank and everyone across all our teams is dedicated to this process.
“I’m excited to work with Michaela in her new role and I know she will bring a wealth of enthusiasm and practical experience to the job.”
Anna is currently the deputy editor for Mortgage Solutions and editor for Specialist Lending Solutions. She has worked as a journalist since 2019, having secured her Gold Standard NCTJ diploma from News Associates in a fast-track six-month course.
She started her career as a report at specialist publication The Insurance Insider covering a wide range of areas before joining Mortgage Solutions and Specialist Lending Solutions in 2021.
In her role, she helps put together and structure the news agenda for the day and writes up press releases, reports, interviews, analyses and exclusives across both titles. She also commissions blogs for Specialist Lending Solutions and hosts online masterclasses and in-person events across the business.
She has been shortlisted for three journalism awards, which include BIBA Journalist and Media Awards Scoop of Year Award in 2020, Headline Money Mortgage Journalist of the Year Award (B2B) in 2022 and 2023.
Prior to being a journalist, Anna worked in ecommerce across Snow + Rock, Cycle Surgery and Runners Need websites, and before that worked at specialist financial PR firm Rostrum.
In her spare time, Anna enjoys reading, seeing live music, and cooking for friends and family. When she gets a chance, she also enjoys hiking, skiing and indoor rock climbing.